Admin console
FOUNDERS ONLYThe other side of agency sign-up & listing. Moderate listings, vet agencies, settle disputes — and jump into the docs.
Manual moderation for now.
Founders review every listing and agency by hand. AI moderation (~$0.50 / check) and the auto-vetting criteria below come later.
Listing moderation
From flow 05 →| Agency | Tour | Submitted | Photos | Checks | Action |
|---|---|---|---|---|---|
| Naranja Tours | Amanecer en el Iztaccíhuatl | 6h ago | 12 | Difficulty + altitude set | ApproveReject |
| Volcán Trek | Nevado de Toluca · laguna | 3h ago | 7 | No "not suitable for" note | ApproveReject |
| Sierra Libre | Los Dinamos express | 1h ago | 4 | Below 5-photo minimum | ApproveReject |
Approving a listing makes it live and deep-linkable. Rejecting sends it back to the agency to fix & resubmit.
Agency vetting
From flow 04 →| Agency | IG followers | Years | Tours / mo | Signal | Action |
|---|---|---|---|---|---|
| Volcán Trek | 12.4k | 5 | 8 | Meets every threshold | ApproveReject |
| Sierra Libre | 3.1k | 2 | 4 | Under 5k IG & < 3 yrs | ApproveReject |
Future auto-criteria: ≥ 5k IG followers · ≥ 3 years operating · ≥ 3 tours / month. Today every call is a manual founder decision.
Disputes · refunds · payouts
| Booking | Tour | Issue | Amount | Action |
|---|---|---|---|---|
| LMO-4821 | La Malinche | Guide no-show — customer refund | $1,400 | RefundHold payout |
| LMO-4790 | Iztaccíhuatl | Trip ran clean — window passed | $1,200 | Release payout |
| LMO-4772 | Ajusco: Pico del Águila | Trip ran clean — window passed | $1,600 | Release payout |
Money routes through the central LMO account. Payouts release ~1–2h after the trip if no complaint; refunds and bad-actor removals are handled here.
Documentation
Product, brand, UX and build docs live in one founders-only hub — the single source of truth. Every doc page breadcrumbs back here to the admin console.
Open documentation →